Utilities

Family Electric Rate Assistance (FERA) — PG&E

Verified · October 23, 2026

FERA gives income-qualified PG&E customers an 18 percent monthly discount on electric rates. FERA and CARE share one application; if you do not qualify for one, PG&E checks you for the other.

Call 1-800-743-5000 Apply / official site

Organization: Pacific Gas and Electric Company (PG&E)
Who qualifies: The PG&E bill must be in your name, you must live at the address the discount applies to, another person besides your spouse cannot claim you as a dependent, and you must meet the program income guidelines (guidelines shown as valid through May 31, 2027).
Documents needed: No additional documentation is needed at the time of application; after you enroll, you may need to provide proof of qualifying household income.
How to apply: Apply online through the CARE/FERA application, apply over the phone with a trained representative, or mail the application to PG&E CARE/FERA program, P.O. Box 29647, Oakland, CA 94604-9647, fax 1-877-302-7563, or email [email protected].
Languages: Mail-in applications in English, Spanish, Chinese and Vietnamese
Cost: 18 percent monthly discount on electric rates
Last verified: October 23, 2026

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